Due to the modernity of our age, communication with people from other sides of the globe is no longer impossible. Traders can transact their businesses and associates from different countries with no delays. They can negotiate and win deals with just an internet connection, a click of the mouse and entrepreneurial smarts.
Working at the comfort and convenience of your home is no longer a herculean task for mothers and other entrepreneurs who would want a wider market. Capital or investment for businesses is kept to a minimum, depending on the schemes and options you want to applying for your business.
Flexibility and ingenuity dominates the online business world. You have to reinvent yourself with the changes and be smart enough to get and retain your market. Advertising and promoting your business is also an important part of your business.
Customer care, satisfaction and retention are some of the factors that could make or break a budding business. You must be able to spot techniques and build a customer satisfaction scheme in order to achieve customer retention. Customer retention is being able to woo and be able to provide quality service and products to your clients and in return, they give their loyalty and continuing patronage in your business.
One of the best way to attract and retain customers it to provide them quality services and products at cheaper price than other competitors. You must do an extensive research on suppliers and choose the one who can give you authentic, quality merchandise and at the same time at a cheaper price.
You can well provide a cheaper price for your merchandise if you buy them at wholesale. So, I suggest that you look for suppliers who can offer quality wholesale lots and prices and some discounts for you.
Cut on the middleman, go directly to the manufacturer or to the distributor supplier. You can give a much affordable price for your market once there will be no middleman cost involved.
Build on your credibility and always ask for feedbacks and comments from your customers. This way you can assess how you can improve your services to your clients.
Do a follow-up and constant communication with your clients. Get their emails and contact numbers with their approvals and give them a call or email once there are promos and new items you have for sale.